Introduction
Our client, a medium-sized enterprise with over 160 employees, faced significant challenges in managing payroll due to a diverse workforce comprising of 7 day/night rotating roster patterns, Monday to Friday, and casual employees. The complexity of their employee mix led to inaccuracies in annual leave calculations, resulting in overpayments and potential compliance issues with New Zealand’s payroll legislation.
Challenges Faced
- Diverse Workforce Patterns: The client had a mixture of Monday to Friday, 7/day night rotating roster patterns, and casual employees, each requiring different payroll calculations.
- Overpayment of Annual Leave: The existing Employment Agreement lacked precise calculations for annual leave for rotating roster workers, leading to consistent overpayments.
- Non-compliance with NZ Legislation: The client's current payroll system did not meet the stringent requirements of New Zealand's payroll legislation, placing them as non-compliant.
Solutions Implemented
- Accurate Payroll Calculations: King & Co. conducted thorough research to develop accurate calculations that aligned with the complex roster patterns and hours of work for all employee types. These calculations were meticulously documented and integrated into revised Employment Agreements, ensuring clarity to employees and fairness in payroll processing.
- Payroll System Selection and Implementation: We identified iPayroll as the optimal solution capable of supporting the client's diverse work patterns. Our team liaised with various payroll systems, evaluated their capabilities, and selected iPayroll for its robust compliance features and adaptability.
- Ongoing Support and Compliance Assurance: King & Co. provided continuous support to the client for a year and a half post-implementation. This included regular audits, updates to align with legislative changes, and training sessions to ensure the client’s team were well-versed in the new system and legal requirements.
Conclusion
King & Co.’s expertise in HR support services and payroll systems facilitated the successful transformation of our client's payroll operations. By implementing accurate calculations, selecting the right payroll system, and providing continuous support, we ensured compliance with New Zealand's payroll legislation and enhanced the overall efficiency and satisfaction within the client’s organisation.
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